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PRIVACY POLICY

A legal disclaimer

At Bisquit, we take the privacy and security of our visitors' personal information very seriously. This privacy policy outlines how we collect, use, and protect your personal data when you interact with our website. By using our website, you consent to the terms of this privacy policy.

What Personal Data Do We Collect?

When you visit our website, we may collect the following types of personal data:

  1. Basic Information: We collect basic information such as your name, email address, phone number, and physical address when you register for an account or contact us through our website.

  2. Cookie Data: We use cookies to track your browsing behaviour on our website, including the pages you visit, the links you click, and the search queries you enter. This helps us personalize your experience and improve our website's functionality.

  3. Order Information: If you place an order with us, we collect information about your order, including the type of biscuits you purchased, the quantity, and any special requests or instructions.

  4. Payment Information: We collect payment information when you make a purchase through email or our website, including your credit card number, expiration date, and billing address.

How Do We Use Your Personal Data?

We use your personal data for the following purposes:

  1. To Provide Our Services: We use your basic information to provide our biscuit-related services, such as delivering biscuits to your doorstep or processing orders.

  2. To Improve Our Services: We use cookie data to analyze your browsing behavior and improve our website's functionality and user experience.

  3. To Communicate with You: We use your contact information to send you updates about new products, promotions, and events related to our biscuits.

To Process Payments: We use payment information to process transactions and prevent fraudulent activities.

Who Do We Share Your Personal Data With?

We may share your personal data with third-party service providers who help us run our business efficiently. These service providers may include:

  1. Payment Processors: We share payment information with payment processors to facilitate transactions.

  2. Shipping Providers: We share shipping information with shipping providers to deliver your orders.

  3. Marketing Partners: We share cookie data with marketing partners to deliver targeted advertising and promotions.

How Do We Protect Your Personal Data?

We take the security of your personal data seriously and have implemented measures to protect it from unauthorized access, loss, theft, or destruction. These measures include:

  1. Data Encryption: We encrypt sensitive data using industry-standard encryption algorithms.

  2. Firewalls: We maintain robust firewalls to prevent unauthorized access to our servers.

  3. Secure Servers: Our servers are located in secure facilities that are monitored 24/7.

Your Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU), you have certain rights under the GDPR regarding your personal data:

  1. Right to Access: You have the right to access your personal data and request a copy of it.

  2. Right to Rectification: You have the right to request correction or update of inaccurate or incomplete personal data.

  3. Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.

  4. Right to Object: You have the right to object to the processing of your personal data under certain circumstances.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time without notice. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about this privacy policy or our data protection practices, please contact us at enquiries@bisquit.co.uk.

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